Marketing Alternatives’ Service Dispatch model has been built around our expertise in inbound service call management and dispatch call handling.  We offer multiple tiers of call closure services as well as customer satisfaction follow-up and have successfully executed programs for clients such as Sara Lee Coffee & Tea and Bridgestone/Firestone.  Some of the value added benefits MAI delivers include increased efficiency via wireless technology … increased technician productivity … increased customer satisfaction levels … and specialized call closure techniques that ensure customers serviced quickly and accurately.