Is your 3PL Partner EDI Savvy?
In these times, when e-commerce sites are swooping upon customers with tempting promises of fast and free delivery, large companies need to make sure if their third party logistics partners are EDI savvy.
By moving from a paper-based exchange of business data to Electronic Data Interchange (EDI), manual intervention is minimum, but relationship between business partners improve. Some common business documents that are usually shared by companies are invoices, purchase order, sales order, shipping details, information on inventory, customs, bills etc.
If your business is huge, having EDI makes lot of sense, as business processes can be carried out accurately in a short time, over a secured network. Besides, having a standard data format like EDI, helps to streamline exchange of data smoothly.
Benefits of a robust EDI solution, runs deep and emerges with every amazing breakthrough a company gains. Research has consistently shown that by adopting EDI, companies save 70 times more than its paper-based equivalent. With EDI, a major American company reported a reduction in its order processing costs from $38/order to $1.35/order.
EDI holds essential key to fulfillment process. Hence it is vital that this system is able to read the documents efficiently, and carry out the fulfillment process without running into glitches.
We at MAI, believe in providing our clients with custom-made solutions catering to their unique business requirements.
To know more about MAI's expertise in contact center and fulfillment services, please drop in an email now!
"The Bridgestone Firestone purchase resale program was initiated in 2000. The main objective of the program was to provide automotive dealerships, muffler and brake shops and general service stations with the support tools they needed to sell Bridgestone Firestone tires to end users."
- Bridgestone Americas
"We rely on MAI, an established provider of call center and fulfillment services, to deliver efficient service and unparalleled customer satisfaction. MAI has proven to be an excellent outsourced solution and a true business partner. The company’s background in marketing communications and brand support ensures we are being represented at the highest level possible."
- Tim Holody, Seta Corporation
"MAI recently completed its fifth season as Figi’s outsourced call center partner. We have gained incremental efficiencies year-over-year with regard to the program ramp up – not only from a human resources perspective, but from a technology and telephony standpoint as well."
Darcy Tudor, VP & Program Manager, MAI - Figi’s Gifts in Good Taste
"MAI developed, produced and monitored a direct mail initiative on behalf of ColeTaylorBank which has served the needs of Chicago area business for more than seven decades. The program achieved a 1% response rate and resulted in a sizable new account win, as well as valuable exposure to a group of highly targeted prospects."
- Cole Taylor Bank
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- Illinois Tollway Authority
"The information collected was invaluable in developing an advertising campaign that exposed the realities of the issues surrounding the‘health services’ provided by Planned Parenthood. I had the opportunityto monitor the survey calls on several occasions and was impressed with the Marketing Alternatives staff members assigned to our project. The interviewers were polite, respectful and very professional."
- Steven Brody, Executive Director, Dubuque County Right to Life
"MAI has always provided good reporting and it just keeps getting better. My team loves it. The best part is, they realize the relevance and value of the information that is now available and it’s being used to strengthen and improve our business."
- Nancy Barbee, Assistant Marketing Manager, Domino Foods, Inc.
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- Jim Stahulak, Manager, Database/Internet Marketing, Firestone
"Shipping product to customers quickly and accurately is a vital part of our business. MAI takes great care of all of our shipping needs, so I can focus on everything else that needs to be done. When we have a shipment with special requirements, we always know MAI will handle it without a problem."
- Christy Kaskey, Owner, Kaskey Kids, Inc.
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- Mark Lorberbaum, Mohawk Industries
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- Amie Youngs, Senior Logistics Manager, Mustela US
"Excellence is the standard at Standard Coffee and we expected no less from our partnership with MAI. We’ve heard only positive feedback about them from the Standard Direct customer base – they truly handle our business as if it was their own."
- Stanley W. Eilers, Standard Coffee
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- Tammy Weadock, Wilsonart Flooring
